Privacy Policy

Last updated: October 13, 2026

ELVESSI (“we,” “us,” or “our”) is operated by ORION CREATORS INC. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit https://skivern.com/, create an account, place an order, or contact us.

Customer Enquiries

When you use our enquiry form, we collect your name, email address, any optional telephone number and order reference, your message, and technical submission information used for security. Submissions are stored in our WordPress administration system and are accessible to authorized staff for customer support. Do not include passwords or full payment card details.

1. Information We Collect

Depending on your interactions with us, we collect the following information:

• Contact information: name, email address, telephone number, and billing and shipping addresses.
• Account information: account details and preferences.
• Order information: purchases, transaction references, delivery details, and return or refund records.
• Payment information: information needed to process payments through our payment service providers. The information we receive and retain depends on the provider and payment method.
• Communications: information you provide to customer support or in feedback.
• Technical and usage information: IP address, browser and device information, pages visited, and website interactions, collected through server logs and any cookies or similar technologies we use.

We obtain information directly from you, automatically through website use, and from providers involved in payment processing and delivery.

2. How We Use Information

• Process payments, fulfill orders, and arrange delivery.
• Manage accounts, returns, refunds, and customer support.
• Send order confirmations and service communications.
• Maintain, secure, and improve our website and services.
• Detect and prevent fraud, unauthorized access, and misuse.
• Maintain business records and meet legal obligations.
• Send promotional communications where permitted by law and consistent with your preferences.

You may unsubscribe from promotional emails using their unsubscribe link or by contacting us. Essential order and service messages may still be sent.

3. How We Disclose Information

We disclose information where needed to payment providers, shipping and fulfillment providers, technology providers supporting hosting and communications, and professional advisers or authorities for legal compliance and protection of rights and safety. Information may also be transferred in connection with a merger, acquisition, restructuring, or sale of assets, subject to applicable law.

If you have questions about disclosures of your personal information, or wish to exercise any applicable right to opt out of its sale or sharing, contact us using the details below. We will handle your request in accordance with applicable law.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support functions such as account access, shopping carts, and checkout.

Cookies and similar technologies can store preferences and help website features operate. The information associated with these technologies may include device identifiers and information about website interactions.

You can manage cookies through browser settings and any cookie controls available on our website. Disabling certain cookies may affect functionality.

Browser privacy settings and signals vary. For information about how your browser’s privacy signals are handled, contact us. Where applicable law requires us to recognize a legally valid opt-out preference signal, we will process it as required by that law.

5. Retention

We retain personal information as long as reasonably necessary for the purposes described here, including fulfilling orders, maintaining accounts, resolving disputes, preventing fraud, and meeting accounting or legal requirements. Retention depends on the information type, purpose, and applicable requirements. Information may remain in protected backups until they expire under our retention procedures.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure. Keep your account credentials confidential and contact us if you suspect unauthorized access.

7. Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a portable copy of information; withdraw consent; object to or restrict processing; opt out of certain advertising, sale, or sharing activities; and appeal decisions concerning privacy requests.

Submit requests or appeals to [email protected] or +1 6056029638. Describe your request and provide sufficient information to locate your records. We may verify your identity. Authorized agents may submit requests where permitted, subject to verification of authority. We respond within applicable legal deadlines and will not unlawfully discriminate against you for exercising your rights.

California residents may have additional rights where California privacy laws apply to our business, including rights to know, access, correct, delete, opt out of sale or sharing, and limit certain uses of sensitive personal information.

To ask about California privacy rights or request information about disclosures to third parties for their direct marketing purposes, contact us using the details below. We will respond as required by applicable law.

8. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect their personal information. If you believe a child has provided information, contact us so we can investigate and take appropriate action.

9. International Processing

Where EEA or UK data protection law applies, we process information to perform a contract with you, meet legal obligations, pursue legitimate interests such as service security and fraud prevention where these are not overridden by your rights, or on the basis of consent where required. You may withdraw consent without affecting processing already lawfully carried out.

We are based in the United States. Information may be processed in the United States and other countries where our providers operate. Where applicable law requires protections for international transfers, we will use the required safeguards.

Where applicable, you may also have the right to lodge a complaint with your local data protection authority.

10. Third-Party Websites

Links to third-party websites or services are governed by their own privacy policies. Review those policies before providing information.

11. Changes

Updates will be posted here with a revised effective date. Where legally required, we will provide additional notice or obtain consent.

Contact

ORION CREATORS INC — ELVESSI
114 PENNY CIR SUNFLOWER, MS 38778, United States
Email: [email protected]
Phone: +1 6056029638